FAQ

Browse available events on our Events page, select the ticket type you want, and complete checkout with your credit or debit card. You'll receive a confirmation email with your QR code ticket.

We accept all major credit and debit cards (Visa, Mastercard, Amex, Discover), Apple Pay, Google Pay, and PayPal through our secure Stripe checkout. We also accept CashApp and Zelle for manual payment.

Tickets are non-refundable but can be transferred to another person. Contact us at support@myticketslive.com for transfer assistance.

Yes! Email us at support@myticketslive.com with the subject "Ticket Transfer" and include the original order email and the new attendee's name and email.

Each ticket has a unique QR code. On event day, show your QR code at the gate — staff will scan it for entry. Each QR code can only be used once.

Your QR code is in the confirmation email sent after purchase. You can also look up your tickets on the "My Tickets" page using your email address.

Go to the "My Tickets" page and enter the email you used to purchase. Your tickets and QR codes will be displayed. If you still have trouble, email us.

Love on the Lawn Day is an annual music and community festival in Elgin, IL. The 2026 event is September 5th with 10,000+ expected attendees, 30+ vendors, live music, and more.

Arrive at the venue, have your QR code ready (on your phone or printed). Staff at the gate will scan your code for entry. Gates open at 2:00 PM.

Check your spam/junk folder first. If you still don't see it, go to "My Tickets" and look up your order by email. If nothing shows up, email us at support@myticketslive.com with your name and the email you used.

Yes! You can purchase multiple tickets in a single order. Each ticket gets its own unique QR code.

Contact us at support@myticketslive.com with your event details. We'll get you set up with your own event page, ticket types, and real-time analytics.

Organizers keep 100% of ticket sales. We charge a 10% service fee to ticket buyers — transparent, no hidden fees.

Yes. You get a full admin dashboard with real-time sales data, check-in stats, and order management.